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| Telephone Information |
For all telephone enquiries, please use the number relevant to your enquiry. Calls may be recorded and monitored for training and quality control purposes.
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| Serving Police Officers | 0151 242 7640 | | Vehicle Rescue | 0845 600 2845 | This number is specific to the Motor and Household schemes we operate for Serving Police Officers, rather than go through our switchboard, you will go directly to the department that deals with this business. You will be answered by a person and not an automated answering system. | | The number quoted for Vehicle Rescue is the direct number for Equity Red Star Services, the underwriters of the policy. |
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| Narpo Members | 0845 758 5878 | | Vehicle Rescue | 0845 910 0789 | | This number is specific to the Motor, Household and Travel schemes we operate for Narpo Members, rather than go through our switchboard, you will go directly to the department that deals with this business. You will be answered by a person and not an automated answering system. | The number quoted for Vehicle Rescue is the direct number for Equity Red Star Services, the underwriters of the policy. If you wish to contact us for some Financial advice, ring 0845 026 4200, again you will go directly to the department that deals with this business. |
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| Main Switchboard | 0151 236 4511 | | Fax Number | 0151 236 1908 | | This is our main switchboard number which can be used for all other enquiries including Financial Services, you will be answered by a person and be put through to a person relevant to your requirements. |
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| Office Hours |  | | Monday - Friday | 8:30 am - 6:00 pm | | | Saturday | 9:00 am - 1:00 pm |
| During these hours we do not utilise automated telephone answering systems If you need to contact us outside of normal working hours then your query will be relayed to ourselves through a 3rd Party messaging service and we will ring you the next working day. |
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