For all telephone enquiries, please use the number relevant to your enquiry.
Calls may be recorded and monitored for training and quality control purposes.
This number is specific to the Motor and Household schemes we operate for Serving Police Officers, rather than go through our switchboard, you will go directly to the department that deals with this business. You will be answered by a person and not an automated answering system.
This number is specific to the Motor, Household and Travel schemes we operate for Narpo Members, rather than go through our switchboard, you will go directly to the department that deals with this business. You will be answered by a person and not an automated answering system.
The number quoted for Vehicle Rescue is the direct number for Equity Red Star Services, the underwriters of the policy.
If you are looking for Financial advice, ring 0845 026 4200, again you will go directly to someone who can help you. Any requests for advice will be passed to RS Advice which is the trading name of Police Mutual Insurance and Financial Services Ltd (authorised and regulated by the Financial Services Authority).
This is our main switchboard number which can be used for all other enquiries including Financial Services, you will be answered by a person and be put through to a person relevant to your requirements.
During these hours we do not utilise automated telephone answering systems
If you need to contact us outside of normal working hours then your query will be relayed to ourselves through a 3rd Party messaging service and we will ring you the next working day.